Support
Need a hand? We are one email away.
A person reads every inbox below. No tickets, no phone tree. Tell us what is going on and we will sort it.
En español
Ayuda, en resumen
Nos lees una persona, no un sistema de tickets. Para el libro, el guía o cualquier duda de cómo funciona algo, escribe a hello@bartendercheatcode.com. Para pagos, acceso y devoluciones, a refunds@bartendercheatcode.com, desde el correo con el que pagaste y con el número de transacción de Paddle. Para tus datos y tu privacidad, a privacy@bartendercheatcode.com.
Contestamos en cinco días laborables, casi siempre antes. Puedes escribirnos en español.
Estamos aquí para que bebas mejor, no más. Bebe con cabeza, conoce tu límite y nunca conduzcas después de beber. Si esta noche toca sin alcohol, en las páginas sin alcohol hay tanto oficio como en el resto.
El texto completo está debajo, en inglés, y es el que tiene valor legal. Este resumen está aquí para que sepas lo que dice.
Where to write
General help, the book, the guide. hello@bartendercheatcode.com. Trouble getting in, a page not loading, or a question about how something works, start here.
Payments, access and refunds. refunds@bartendercheatcode.com. Write from the email you paid with and include your Paddle transaction ID from the receipt. Our refund policy spells out what we refund.
Your data and privacy. privacy@bartendercheatcode.com. To see, correct, export or delete what we hold, or to unsubscribe from updates, write here. The privacy policy has the detail.
How fast
We reply within five business days, usually sooner. Refunds we agree to go back to your card through Paddle, usually within a week.
We are here so you drink better, not more.
This is a place for making good drinks and enjoying them well. Please drink responsibly, know your limits, and never drink and drive. If tonight is a night off the alcohol, there is real craft in the zero-proof pages too. The guide suggests drinks; it is not medical or legal advice.
Seller and data controller